Frequently Asked Questions

Get answers to common questions about our services

Everything You Need to Know

Have questions? We've got answers. Browse our frequently asked questions below, or contact us directly for more information.

We offer a comprehensive range of cleaning services including regular house cleaning, construction cleaning, post-renovation cleanup, and commercial cleaning. Our services can be customized to meet your specific needs, whether you need a one-time deep clean or regular maintenance.

Our pricing depends on several factors including the size of your space, the type of cleaning service needed, and the frequency of service. We provide free, no-obligation quotes tailored to your specific needs. Contact us at (561) 956-8955 or through our contact form for a personalized estimate.

Yes, we are fully licensed and insured. All our team members undergo comprehensive background checks and are covered by our insurance policy. Your peace of mind and the safety of your property are our top priorities.

No, you don't need to be home during the cleaning. Many of our clients provide us with access to their property through a key, lockbox, or security code. We're happy to work with whatever arrangement makes you most comfortable. For first-time clients, we can schedule the initial cleaning when you're available to meet our team.

We use professional-grade, eco-friendly cleaning products that are safe for your family, pets, and the environment. Our products are effective yet non-toxic. If you have specific product preferences or sensitivities, we're happy to accommodate your requests.

The duration depends on the size of your space and the type of cleaning service. A standard house cleaning typically takes 2-4 hours, while deep cleaning or post-construction services may take longer. We'll provide an estimated timeframe when we give you your quote.

Yes, we bring all necessary cleaning supplies and equipment. You don't need to worry about providing anything. However, if you prefer us to use specific products you already have, we're happy to accommodate that request.

Your satisfaction is guaranteed. If you're not completely happy with any aspect of our service, let us know within 24 hours and we'll return to address your concerns at no additional charge. We're committed to making it right.

We recommend booking at least a few days in advance to ensure availability, especially during busy seasons. However, we often can accommodate same-day or next-day appointments. Call us at (561) 956-8955 to check our current availability.

Absolutely! We offer flexible recurring schedules including weekly, bi-weekly, and monthly services. Regular clients often receive priority scheduling and special pricing. We'll work with you to create a cleaning schedule that fits your needs and budget.

We serve West Palm Beach and surrounding areas including Palm Beach Gardens, Wellington, Royal Palm Beach, Lake Worth, Boynton Beach, Delray Beach, Jupiter, Boca Raton, and more. If you're not sure if we serve your area, please call us at (561) 956-8955 or visit our Areas Served page.

Yes, we provide professional commercial cleaning services for offices, retail spaces, and other business environments. We can work around your schedule, including after-hours or weekend cleaning to minimize disruption to your operations.

We accept multiple payment methods including cash, check, and all major credit cards. Payment is due upon completion of service unless other arrangements have been made in advance.

Yes, post-construction cleaning is one of our specialties. We handle the heavy-duty cleanup after construction or renovation projects, including dust removal, debris cleanup, window washing, and final detailing to make your new or renovated space move-in ready.

Absolutely! We understand that every home and business is unique. We're happy to customize our services to meet your specific needs and preferences. Just let us know what you're looking for, and we'll create a cleaning plan that works for you.

Still Have Questions?

We're here to help! Contact us and we'll be happy to answer any questions you have about our cleaning services.